Webchat for helplines
and online support
Anonymous, secure, flexible.
Surveys and custom design.
Basechat is an online chat software solution optimized for crisis hotlines. Our customers work with mental health, emotional support, and suicide prevention.
Basechat's software makes it easier for organisations to perform successful online counselling.
Read more See screenshots
Basechat is currently being used by these 21 Scandinavian helplines.
Are you from another region? You are also very welcome to contact us!
Liva Rehab
Helpline, Denmark
2019 - present
livarehab.dk
CSM Midt Nord
Helpline, Denmark
2019 - present
csm-midtnord.dk
CSM Øst
Helpline, Denmark
2019 - present
csm-danmark.dk
DareGender
Male helpline, Denmark
2019 - present
mandsnak.dk
Bedre Psykiatri
Helpline, Denmark
2019 - present
bedrepsykiatri.dk
AU Helpline
Student helpline, Denmark
2019 - present
auhelpline.dk
Den Boligsociale Fond
Youth helpline, Denmark
2018 - present
boligsocial.dk
Barn av rusmisbrukere
Alcohol abuse, Norway
2018 - present
barnavrus.no
Vaikų linija
Child helpline, Lithuania
2017 - present
vaikulinija.lt
Jaunimo linija
Youth helpline, Lithuania
2016 - present
jaunimolinija.lt
Psykiatrifonden
Mental health, Denmark
2016 - present
psykiatrifonden.dk
The Danish Family Planning Association
Helpline, Denmark
2015 - present
sexogsamfund.dk
GirlTalk
Youth helpline, Denmark
2015 - present
girltalk.dk
KFUKs Sociale Arbejde
Youth helpline, Denmark
2015 - present
redenung.dk
Headspace
Mental health, Denmark
2014 - present
headspace.dk
Livslinien
Lifeline, Denmark
2014 - present
livslinien.dk
Danish Red Cross
Youth helpline, Denmark
2013 - present
urk.dk
Mødrehjælpen
Parenting helpline, Denmark
2012 - present
moedrehjaelpen.dk
TUBA
Alcohol abuse, Denmark
2012 - present
tuba.dk
Bryd Tavsheden
Domestic violence, Denmark
2011 - present
brydtavsheden.dk
LMS
Eating disorders, Denmark
2009 - present (chat)
2016 - present (video)
lmsos.dk